Ooredoo Oman, a telecommunication company, has upgraded its Self-Care application to provide customers with digital scheduling service to book appointments at any of the company’s 42 branches in the Sultanate.
The app which is available for free on both iOS and Android, allows users to pay bills, recharge and manage multiple lines, receive instant updates on new promotions and view real-time billing information among other features. Additionally, this new service eliminates the need for queues and promises to make every trip to Ooredoo store a faster, more efficient customer experience, a statement said.
Feras Al Sheikh, director of Consumer Sales at Ooredoo, said: “Our Self-Care application has proven to be a major success with over 300 thousand users registering for a more integrated and enriching digital world. In bringing full access to their digital lives a simple download away, customers throughout Oman are enjoying the benefits of a fully integrated mobile user experience accessible across all platforms. This upgrade represents another step in delivering a comprehensive smart solution that perfectly complements fast, easy, personalized and intuitive self-service.”
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